Question: Can I use my existing equipment?
Answer: Yes. Most of our pre-wire packages support a wide variety of final parts. Integrating your favorite speaker set or DVD player is no problem.

 

Question: What kind of warranty do I get?
Answer: Please see the Select Automation Service Agreement.

Question: Is my equipment protected from lightning strikes?
Answer: Although your equipment can be protected against brown outs, black outs and power spikes, SA cannot guarantee it will be 100% protected from lightning strikes. Therefore, SA recommends that home owners have their electrician install a lightning surge protector to protect the entire house. Question: What happens when the power goes out? Answer: Your vital equipment (security, access controls, camera systems) will be protected with backup batteries and uninterruptible power supplies. When the power comes back on, your home system will automatically begin functioning normally (the programming and memory is stored and maintained).

 

Question: Is the standard low voltage wiring run by my builder adequate for automation?
Answer: Yes. There are automation solutions that can be installed using existing security wiring, wireless technologies, and inexpensive cat5 (typical in basic home pre-wires). However, many feature-rich solutions will require additional wiring.

 

Question: What is structured wiring?
Answer: Structured wiring is the low-voltage wire run throughout your home for audio/video, phone, networks, video surveillance, security and control. Select Automation takes structured wiring very seriously. We believe in aggressively wiring new homes with the ‘right’ wire in order to futureproof your home and maximize your investment.

 

Question: Does Select Automation monitor security systems?
Answer: No. We design and install complete security systems, however, we do not monitor the systems ourselves. We have a recommended list of approved monitoring companies we rely on for this.

 

Question: How does SA work with builders and developers?
Answer: Our project managers and installers work extremely well with builders. We understand and respect the amount of work involved with scheduling jobs to be complete, meeting timelines, and dealing with change orders. We will always educate builders and help make them feel comfortable working with us.

 

Question: What if the packages don’t contain all the functionality I’m looking for?
Answer: Select Automation provides custom solutions with dedicated designers to meet your specific needs. Custom Solutions

Question: I’m a developer. Do you have packages for the condominium I’m building?
Answer: Yes, Select Automation offers packages specifically for the large multi-home environments such as condominiums and apartments. Developer Packages

 

Question: I have old electronic equipment. Do you have an updated package for me?
Answer: Yes, Select Automation offers packages that can augment or replace existing equipment such as home theater, security and TV’s and more

 

Question: Who can install my automation package?
Answer: Many packages supplied by Select Automation can be installed by do-it-yourselfers. Our packages come complete with documented processes, installation instructions and online resources. Some task may be more than you wish to tackle yourself. Select Automation offers installation services as well as a list of certified installation technicians in your area.